# Open app settings
If a user accidentally denies a permission (like Camera or Location), use the Open App Settings feature to send them directly to the system menu where they can re-toggle permissions.
### Implementation
{% tabs %}
{% tab title="Bubble.io Plugin" %}
To use this feature, ensure your Natively iOS & Android app builder Plugin is updated to the latest version. You can trigger these actions from any Bubble workflow.
A simple action that opens the user's system settings for your specific app. Highly useful for "Permission Denied" states.
Action **Natively - Open external app**
{% endtab %}
{% tab title="JavaScript SDK" %}
Ensure your Natively JS SDK is updated to the latest version. You can invoke these methods directly from your JavaScript logic.
```javascript
window.natively.openAppSettings();
```
{% endtab %}
{% endtabs %}
### Troubleshooting
If you trigger the Natively Debug Console feature and nothing happens, check these two common blockers:
#### 1. Environment Mismatch
The Debug Console is a native feature.
* It will not work in standard mobile browsers (Safari, Chrome), or wrappers created by other services.
* It will work in your own builds created with Natively.
#### 2. Missing JS SDK Integration
The `openConsole` command is a message sent from your website to the native app. If the Natively JS SDK isn't properly installed in your web app's header, the message is never sent.
* How to fix: Ensure you have added the Natively script tag to your site's `` or installed the `natively` package.
* Check: Open your web browser's inspector (on desktop) and type `window.natively`. If it returns `undefined`, the SDK is not integrated correctly. Please follow this guide to integrate the Natively JS SDK: [How to get started?](/guides/integration/how-to-get-started.md#javascript-sdk)
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