FAQ
Last updated
Last updated
Natively supports any websites. You can connect it to Natively and build a mobile app without coding. Integration with native features might take some coding, but our plugins and SDKs are very simple and well-documented.
Check out our pricing page for more details.
But you also will need the Apple developer account ($99/year) or Google Play developer account ($25 once).
Check out our guide about releasing to the App Store.
Yes, of course, you can hire our specialist for an hourly rate to integrate Natively to your website. Contact us: help@buildnatively.com
Any functionality associated with your website will work as in Chrome & Safari browsers on a mobile device.
If you experience a feature that functions correctly in mobile browsers like Safari (iOS) or Chrome (Android) but not in the Natively app, please email us the following a code snippet or screenshot, along with a video that compares the feature's behavior in Natively and a mobile browser to help@buildnatively.com
Yes, unfortunately, there is no other way to deploy a new native code to your existing mobile app.
You can try to run a new feature on your current build, if it's available, everything should work just fine, otherwise, you will get an error.
Make sure you add debug in mode (headers)
No, any changes made on your web page don't require an app to be rebuilt. Natively will automatically render your mobile website’s pages in the app. Any changes you make to your website will be updated in your app automatically.
The only case you might need a rebuild is to change Native Features, Assets, Style, App Info, or being rejected by Apple.
We're instantly implementing new native features. If you have any ideas or requirements, feel free to submit your ideas on this page.
This usually happens when the plugin can't find the element it needs to trigger the action. Here are a few things to check:
Visibility: Make sure the element associated with the action is placed on the page and is visible.
Element Location: Don't place the element inside another element that might be hidden when you need to use the action (like a floating group, popup, focus group, or repeating group).
Required Fields: Ensure all the required fields for the action are filled in. If you're using dynamic data, double-check that the values are not empty.
This is a common behavior in iOS. To prevent this, you can disable zooming in your Bubble app settings:
Go to your Bubble editor
Open the "Settings" tab
Click on "General"
Under "iOS appearance," check the box that says "Prevent the user from zooming"
Deploy to live to publish your changes
Usually, Apple/Google's team describes the reason for rejections. If you are pretty sure it's related to the source code of a mobile app build, please get in touch with support and attach relevant screenshots. Otherwise, it can be related to your website, or some data you've filled out on the App Store Connect/Google Play app page is inappropriate. In such a case, there is no obligation on the Natively platform to issue you a rebuild or refund.
To update your app's Bundle ID, send a request to help@buildnatively.com or reach out to support via the community in Discord
From Natively's side, we are not doing anything to block your website from loading, and it's worth noting that app startup time can take 0.5-1s.
However, If you are using a single-page app approach and the user is logged in, the problem may lie there. In this case, we recommend splitting your app into several pages, such as combining login, signup, and onboarding on one page and settings on another. This should help improve the loading speed.
Unfortunately, Android WebView doesn't support iframe documents preview, you can try to wrap your document in a GVIEW:
https://docs.google.com/gview?url={YOUR_AWS_URL_HERE}&hl=en&pid=explorer&efh=false&a=gt&chrome=false&embedded=true
You can easily upgrade or downgrade your subscriptions at any time on a prorated basis.
You can easily cancel your subscription through your Natively dashboard.
Go to Payments > Plan Subscriptions: quick link
You'll see a list of your active Natively subscriptions.
Select the subscription you wish to cancel.
Click the Cancel button.
Provide us with feedback! A popup will appear asking you to share your reasons for canceling. We appreciate your honest feedback as it helps us improve Natively for everyone.
Your subscription will then be scheduled to cancel at the end of your current billing period. Your app will retain access to Natively features until that date.
Your app will be downgraded to the Preview plan when you stop paying your monthly or annual subscription. In this case, your app will stop working and displays a banner that you need to continue a subscription.
To delete your app, go to your App Dashboard, select 'Settings,' and scroll down to click the red trash can icon.
If you're unsatisfied with Natively, you can request a refund before 3 days after your purchase. To initiate the process, contact our support chat or email us at help@buildnatively.com with the following details:
Reasons for requesting a cancellation or refund
Suggestions on how we can improve
The email associated with your Natively account
Send this to help@buildnatively.com or contact us directly through support chat (look for the blue circle icon in the bottom right corner)
